Privacy Policy

Quiet Departure is operated by Borderless Concierge, LLC ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and handle your personal information when you visit quietdeparture.com or submit an inquiry through our intake form.

We take privacy seriously. We collect only what we need, we do not sell your information, and we treat everything submitted through the intake form as confidential.

Information you provide directly. When you submit a private inquiry through the intake form, we collect your name, email address, and any information you choose to include in the situation description or message fields — including your stated timeline, intent, and how you found us.

Automatically collected information. When you visit the site, we automatically collect standard technical information including your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages. This data is collected through Google Analytics (GA4) and Microsoft Clarity, described below.

Cookies and tracking technologies. We use cookies and similar tracking technologies. See our Cookie Policy for details.

We use the information you provide to:

• —Review and respond to your inquiry
• —Assess fit for our advisory services
• —Schedule and conduct a Departure Briefing if you proceed
• —Correspond with you about our services

We use automatically collected analytics data to understand how visitors use the site and to improve its content and structure.

We do not use your information for advertising, we do not sell it to third parties, and we do not add you to marketing lists without your explicit consent.

Google Analytics (GA4). We use Google Analytics to collect aggregate usage data. Google may process this data on servers outside your country. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. Google's privacy policy is available at google.com/policies/privacy.

Microsoft Clarity. We use Microsoft Clarity to record anonymized session replays and heatmaps. Clarity does not collect personally identifiable information. Microsoft's privacy policy is available at privacy.microsoft.com.

Inquiry submissions are stored in a Supabase database hosted on infrastructure provided by Supabase, Inc. We use encryption in transit (TLS) and restrict access to inquiry data to authorized personnel only.

We retain inquiry data for as long as necessary to manage the advisory relationship or as required by applicable law. You may request deletion of your data at any time by contacting us.

We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:

• —With service providers who process data on our behalf (Supabase for storage, Resend for email delivery) under confidentiality obligations
• —If required by law, court order, or governmental authority
• —To protect the rights, property, or safety of Quiet Departure, our clients, or others

Depending on your jurisdiction, you may have rights including access to your personal data, correction of inaccurate data, deletion of your data, and the right to withdraw consent. To exercise any of these rights, contact us at privacy@sorvantis.com.

If you are a resident of the European Union or California, additional rights may apply under GDPR or the CCPA respectively. We will respond to requests within 30 days.

This site is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. Material changes will be reflected in a new effective date at the top of this page. Your continued use of the site after changes constitutes acceptance of the revised policy.

Questions about this Privacy Policy or your personal data: